Yesterday, while looking at the tour company's website, I noticed that the May 8th departure for our booked trip disappeared and was no longer being offered as an available date. I contacted my travel agent and asked her to investigate. Sure enough, the tour on which Heather and I were booked is canceled. Donna, my travel agent is a superstar. She contacted Insight and had them book us on the next tour and had them provide the same flights 2 days later without charging any additional fees. Very fortunate that she was successful in convincing them to not pass on the additional fare costs as prices have increased since we originally booked.
We are now flying out on May 8th and return May 24th. With luck Donna will be able to convince the Hilton Vienna to change our reservation. It was prepaid and non-refundable.
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Mother you should as me as an author...
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